Your one-stop solution in Hospitality Consulting
With networks of experienced hospitality professionals and panel of expert Advisors, we are endeavor to provide the best in hospitality solutions:
REBOUNCE PROGRAM FROM
COVID 19 PANDEMIC
Due to the current COVID-19 Pandemic, we place our emphasis on assisting Hotel Owners to restart their operations and move ahead of their business recovery.
4 Key modules includes:
Guest Experience (*Health#Care Program)
* Health#CARE - Holistic Approach to take care of guests and associates #CARE - Clean And Refresh Everything
We adhere to International health and safety protocols covering various touch points from Pre-Arrival to Guest’s Departure. We formulate Enhanced Standard Operating Procedures in all aspects of Hotel Operations and Installations.
With a tailored thought-through ‘Niche label’ hotel, resort & residences management programme, property owners can maintain their identity and individuality while the management operators excel performances, with practicable and budget bespoke assessed advices provided by FORTE Hospitality relevant to specific location, target market and unique positioning.
We represent you to handle all property matters, including development, acquisition, and management of first class, full and limited-service hotels. As the integral link between ownership and hotel operator/building management, we take care of all facets of development and operations
NEW DEVELOPMENT &
We specialize in opening and rebranding of hotels, developing, and fine-tuning concepts.
We will coordinate and liaise on your behalf on the brand positioning and conceptualizing of the property
Operational success comes from active management.
We review the team’s day to day operations, including setting rate structures, monitoring operating costs and payroll, guest satisfaction, policy and procedure, management compliance, training, maintenance, risk management and safety and security.
BUSINESS PERFORMANCE CONSULTING
We analyze market trends and yield opportunities to fully understand, anticipate, and influence consumer behaviors to ultimately maximize revenue. Our focus is selling the right room to the right guest for the right price, thereby driving each property’s revenue per available room (RevPar) to its full potentials
MYSTERY AUDIT PROGRAM
Mystery Audit helps you identify gaps in expectation and take the necessary remedial action. It will raise awareness of your procedures and improve staff conduct. As a result you will see customer service levels improve which may in turn lead to increased sales