Jack Chua, Co-founder & Director of Forte Hospitality Consulting, has garnered more than 35 years of hospitality experiences, rising from a humble Baker to a responsible General Manager. 

Balanced and all-rounder, Jack has vast knowledge in Sales & Marketing, Food & Beverage, Finance, Revenue Management, Safety & Crisis Management and other aspects of Hotel Operations.

Commenced his career with Hyatt Regency Singapore and the remarkable journey took him through many reputable Global Hotel Chains such as Shangri-La, Swissotel, Millennium & Copthorne and StayWell Group.

From a successful pre-opening of Traders Hotel as Director of Sales to turning around Shangri-La’s Rasa Sentosa Resort to be the Group’s most profitable Hotel and in F&B, and to undertaking of numerous renovation and upgrading projects, he will be able to share his vast know-how and successful attribute.


Laurentia Lillis has several years of experience in the hospitality industry in Indonesia, especially in Sales and Marketing. 


Commenced her career as a Sales Executive in Melia Bali Villas & Spa, a member of Sol Melia Hotels.  Her hospitality journey took her to Starwood, Ramada as well as Radisson team.  Apart from international brands, she also joined several 4-stars local chains in Bali to provide an all-round experience. 


Throughout her career, Laurentia was involved in numerous rebranding and renovation projects with an emphasis on uplift brand; increase in room yielding; successfully shifting of market segmentation mix, and an overall improvement in Hotels' profitability. 


As our Head of Business Development of Forte, Laurentia is ready to share her knowledge and assist you in whichever way possible.




As founder and Chief Guru of HR Guru Private Limited, Tommy champions HR excellence, helping HR leaders and professionals enhance and advance their careers and helping companies


Tommy Ng is an entrepreneur and seasoned HR practitioner, a well-respected coach, trusted mentor and influential advisor. For over thirty years Tommy has helped everyone from employees to CEOs, with deep HR experience that spans sectors, both public and private, including global finance, property development and management, public transport, worldwide hospitality and education, and airlines manage and leverage their people effectively.


Winner of numerous HR awards and accolades during his stints with Raffles International and SMRT Corporation.


Tommy’s influence has helped shape the HR landscape in Singapore, serving and chairing a number of HR policy councils and sharing fresh perspectives as a speaker at HR symposia. He is also the award-winning author of the book “Nothing Surprises Me – I work in HR (A Personal Journey)”


He has been a Fellow of the Singapore Human Resources Institute (SHRI) since 2009.


Alan Chan, Chief Legal Consultant of Forte Hospitality Consulting, a senior corporate lawyer with almost 30 years of experience practicing corporate and commercial law.


Alan served as legal advisor to executive boards and management of prestigious and multinational corporations in the hospitality, integrated entertainment, technology, health care and property development sectors, including the largest charity and gaming entertainment membership organisation, the Hong Kong Jockey Club; integrated entertainment hospitality and gaming resorts, NagaCorp Ltd and Imperial Pacific Resort Hotel; Celestial Pictures Limited, the entertainment content aggregating member of the Astro group in Malaysia. Alan also acts as Independent Non-Executive Directors for listed companies; and serves as honorary legal advisor to a number of charitable organisations. 


With a wealth of experiences in corporate transactions from green field start-ups, to government regulatory advisory, corporate compliance, take-overs and mergers and acquisitions, Alan practices ways and means to balance corporate integrity and business growth with sound practicable solutions that serves sustainable and successful corporate growth.


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